* Highly organized with great attention to detail. * Proficient in MS Office and ability to learn new software. * 2+ years of experience in a high call volume environment. Requirements : * High school diploma or its equivalent. * Maintain on call schedule, to include 1st on call and standby technician * Happy calls / customer surveys. * Maintain the maintenance agreements, including billing, scheduling, and staging of materials, database information, customer hard files and renewals.
#Stevens scheduler update#
* Update customer files as information is received from installation. * Dispatch Service Technicians, one call at a time. * Create dispatch tickets for service calls. * Schedule and coordinate all service calls as calls are received. Maintain the on-call schedule for service technicians Responsibilities : * Take incoming customer calls. Schedule return trips with customers when parts are in. Learn more about us check out our website at: What we offer: * Medical * Dental * Vision * Paid Holidays * Paid Vacation * Sick Leave * Career Advancement Opportunities Primary Job Function : Maintain the Service Technicians daily schedules and dispatch the technicians as service calls are completed. We work hard to create a good work-life balance for our team. As a family-owned company, we value your time with your family. If you are looking for a career apply with us! Work Hours : Monday through Friday 7:00 am to 3:30 pm with a half hour lunch Pay Scale : $22.00 - $30.00 per/hour DOE Why work for us? We are a growing organization with career advancement opportunities. We want you to stay and be happy in your work environment.
We want you to join our work family, and not just be a worker. We are looking for the right candidate, someone we can invest in. We are looking for a team player that is focused, reliable, honest and hardworking & who can follow directions and complete projects in a timely manner to hold the position of the Service Dispatcher. So, “do not sweat the small stuff and do not be too hard on yourself! It all falls into place.Job DescriptionWashington Natural Gas is the greater Seattle choice for fast, friendly, and affordable HVAC service. Many people rely on you, so having the ability to make sure you are on track is super important in this field.” Along with this, she suggests to keep exploring opportunities and really find what you are interested in when navigating a future career field. Being able to manage my time and delegate accordingly is a huge factor in having a productive day. She explains, “I balance many different calendars and office projects. The advice Elle would share with someone who is considering a career similar to hers in government is to be aware of is time management. Also, I find during stressful or crazy days, being able to work through it and manage it all is due to the skills I learned within my major.” Moreover, while Elle was able to accomplish her goal to live in DC and work on the Hill, the key moments that led to her career are the internships and fellowships she participated in while attending Denison. I am more confident approaching my co-workers and boss. She states, “I find that I am a better communicator from group discussions and even one-on-one meetings with my professors. When reflecting on her time at Denison, Elle feels that her major has played a big role in her career as her critical thinking skills are reflective of parts of the position. During her time at Dension, Elle was involved in DCGA, College Republicans, and Dension Women’s Swimming and Diving. She enjoys exploring Washington, DC, and taking runs along the many trails around the city. Before leaving Capitol Hill, she was previously the scheduler for Congresswoman Carol Miller. Elle is currently the Executive Assistant at the American Action Network for the Congressional Leadership Fund. Elle Stevens is a Class of 2020 graduate with a degree in History.
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